Error Code Lookup
Versions 1.0.1.10 and later support uniform error codes which can be investigated by number below.
Click the error to exspand and view the related details.
00001 | System **NAME** is Offline, will skip. |
Cause: | Targeted PC was found offline or unresponsive to ping check. |
Resolution: | Ensure target PC is online and accessable to your machine. |
Error Level: | 0 - This is a notification only. |
00002 | The System **theSelectedPC** is Offline |
Cause: | Targeted PC offline or unresponsive when trying to query for printers |
Resolution: | Ensure target PC is online and accessable to your machine. |
Error Level: | 1 - This is a notification but this means the machine was online initialy and now is not. |
00003 | Error reported durring processing query for **theSelectedPC** |
Cause: | There was a error trying to query the machine to get its printers list |
Resolution: | Try again, ensure you have admin rights to remote machine. |
Error Level: | 2 - This is a processing error. |
00004 | Error reported durring processing query for **Pcname** |
Cause: | There was a error durring processing of the printers list |
Resolution: | Try again, otherwise report the error. |
Error Level: | 3 - This is a processing error and causes work stoppage. |
00005 | Error reading returned values for query of **Pcname** |
Cause: | Error trying to read cache file of printers list. |
Resolution: | Try again, otherwise report the error. |
Error Level: | 3 - This is a processing error and causes work stoppage. |
00006 | Error clearing query results of **Pcname** from memory |
Cause: | Error trying to clear/delete cache file of printers list |
Resolution: | Ignore and/or manualy delete, otherwise report the error. |
Error Level: | 1 - This is a cahce file deleting error. |
00007 | Error in processing the delete request on **theSelectedPC** |
Cause: | Error occured processing print UI Delete Request |
Resolution: | Try again, ensure you have permission on the machine and its still online. |
Error Level: | 2 - This is a function/use failure. |
00008 | Error system **machine** offline |
Cause: | Error adding PC(s) via bulk inport due to it being offline |
Resolution: | Try again, Check to ensure pc in question is online and responding. |
Error Level: | 0 - This is a notification. |
00009 | Error in processing on **machine** |
Cause: | Error processing while adding PC's via bulk import, system offline. |
Resolution: | Try again, Ensure machine in question is online and responding. |
Error Level: | 1 - Notification but caused program stop. |
00010 | Max system limit of **maxPCs** reached, Increase the limit or work in sets |
Cause: | Max PC add limit reached |
Resolution: | Up the limit in settings or do less at a time |
Error Level: | 0 - Notification only. |
00011 | Error reported durring processing query for **Pcname** |
Cause: | Error processing query for machine |
Resolution: | Try again, or report the issue |
Error Level: | 3 - Program Processing Error and Complete Stoppage. |
00012 | Error reading returned values for query of **Pcname** |
Cause: | Error reading cache file of printers list |
Resolution: | Try again, Check local cache folder permissions. |
Error Level: | 4 - Program and File System Error with Complete Stoppage. |
00013 | Error in processing on **theSelectedPC** |
Cause: | Error in processing adding printer to pc (SINGLE-SINGLE) |
Resolution: | Try again, or report the error. |
Error Level: | 3 - Program Processing Error and Complete Stoppage. |
00014 | Error occurred durring process restart |
Cause: | Error durring restarting spool service |
Resolution: | Try again, ensure remote spool service is responding, consider restarting manually. |
Error Level: | 1 - Notification but caused program stop. |
00015 | Error occured when checking the server (**server**) online state. |
Cause: | Error when checking list of saved servers to see if online. |
Resolution: | Ensure print server specified is online. |
Error Level: | 0 - Notification only. |
00016 | Error occured when checking the server (**newItem**) online state |
Cause: | Error occurred when checking user listed server to see if online |
Resolution: | Ensure the print server specified is online. |
Error Level: | 0 - Notification only. |
00017 | Error occured when trying to remove server from list |
Cause: | Error trying to remove server from management list |
Resolution: | Try again, or report the error. |
Error Level: | 4 - Program and File System Error with Complete Stoppage. |
00018 | Error occured trying to load list into memory cache |
Cause: | Error trying to load pc list into cache |
Resolution: | Try again, or report the error |
Error Level: | 4 - Program and File System Error with Complete Stoppage. |
00019 | Error clearing query results of **Pcname** from memory |
Cause: | Error Clearing cache file of printers list |
Resolution: | Try again, Ensure you have permissions to delete temp files. |
Error Level: | 4 - Program and File System Error with Complete Stoppage. |
00020 | Error occured when trying to activate hyperlink to online error guide (Go figure) |
Cause: | Error clicking hyperlink to online error guide |
Resolution: | Try again, or report the error. |
Error Level: | 2 - Program Processing Error. |
00021 | Error trying to detect OS version of host |
Cause: | Operating System detection failed |
Resolution: | Try again, Otherwise Ignore. |
Error Level: | 0 - Notification only. |
00022 | Error trying to figure out proper/safe temp file save location. Will default to root and delete any files it makes after use. |
Cause: | Temp Location Error |
Resolution: | Try again, otherwise ignore. |
Error Level: | 0 - Notification only. |
00023 | Error occured when checking the server (**server**) online state |
Cause: | Error checking servers online durring import operation |
Resolution: | Ensure print server specified is online. |
Error Level: | 0 - Notification only. |
00024 | Error occured when trying to remove server from list |
Cause: | Error trying to remove server from list |
Resolution: | Try again, or report the error. |
Error Level: | 2 - Program Processing Error. |
00025 | Error occured when trying to activate hyperlink to online error guide (Go figure) |
Cause: | Error clicking hyperlink to online error guide |
Resolution: | Try again, or report this error. |
Error Level: | 1 - Notification but caused program stop. |
00026 | Error trying to figure out proper/safe temp file save location. Will default to root and delete any files it makes after use. |
Cause: | Error finding proper temp location |
Resolution: | Try again, otherwise ignore this error. |
Error Level: | 0 - Notification only. |
00027 | Unable to verify license, Contact Chris Reis (creis.ink) |
Cause: | No license found |
Resolution: | Confirm license with creis.ink, or report this error. |
Error Level: | 3 - Program Processing Error and Complete Stoppage. |
00028 | Unable to verify license, Contact Chris Reis (creis.ink) |
Cause: | No license found |
Resolution: | Confirm license with creis.ink, or report this error. |
Error Level: | 3 - Program Processing Error and Complete Stoppage. |
00029 | Error adding printer: **printer ** to machine: **machine** |
Cause: | Error in processing adding printer to pc (BATCH-ARRAY) |
Resolution: | Try again, or report the error |
Error Level: | 3 - Program Processing Error and Complete Stoppage. |
00030 | Error adding printer: **theSelectedSRV** / **theSelectedPRT** to machine: **machine** |
Cause: | Error in processing adding printer to pc (SINGLE-ARRAY) |
Resolution: | Try again, or report the error. |
Error Level: | 3 - Program Processing Error and Complete Stoppage. |
00031 | Error adding printer: **printer** to machine: **theSelectedPC** |
Cause: | Error in processing adding printer to pc (SINGLE-SINGLE) |
Resolution: | Try again, or report the error. |
Error Level: | 3 - Program Processing Error and Complete Stoppage. |
00032 | Error Querying print server **printServ** |
Cause: | Error Querying print server |
Resolution: | Try again, ensure the print server is online and responding. |
Error Level: | 1 - Notification but caused program stop. |
00033 | Unable to delete all printers from all machines in the 'ALL ITEMS GROUP', Please work one machine at a time. |
Cause: | Error user trying to delete all printers from all pc's |
Resolution: | Program cant perform requested action, perform deletes one at a time. |
Error Level: | 0 - Notification only. |
00034 | Error deleting printer: **queue** from machine: **theSelectedPC** |
Cause: | Error deleting printer from specified machine |
Resolution: | Try again, ensure remote machine is online. |
Error Level: | 2 - Program Processing Error. |
00035 | Error loading webconsole for **serverItem*** / **printerItem** |
Cause: | Error loading or passing data to web console |
Resolution: | Try again, or report this error. |
Error Level: | 2 - Program Processing Error. |
00036 | Error occured when trying to save application settings |
Cause: | Error Saving application Settings |
Resolution: | Try again, delete program and re-download. |
Error Level: | 5 - Program Crashed and Unable to Recover. |
00037 | Error occured when trying to save application settings |
Cause: | Error Saving application Settings |
Resolution: | Try again, delete program and re-download. |
Error Level: | 5 - Program Crashed and Unable to Recover. |
00038 | Error creating new export file |
Cause: | Error creating new export file |
Resolution: | Try again, ensure you have write permissions to save location. |
Error Level: | 2 - Program Processing Error. |
00039 | Error file already exists and unable to overwrite it. |
Cause: | Error overwriting export file |
Resolution: | Delete original file or save under a new name |
Error Level: | 1 - Notification but caused program stop. |
00040 | Error failed to communicate with activation server |
Cause: | Failed to communicate with activation server |
Resolution: | Report to creis.ink. |
Error Level: | 3 - Program Processing Error and Complete Stoppage. |
00041 | Error failed to save settings |
Cause: | Failed activation |
Resolution: | Report to creis.ink |
Error Level: | 3 - Program Processing Error and Complete Stoppage. |
00042 | Error failed to save settings |
Cause: | Failed to save dispite success activation |
Resolution: | Report to creis.ink. |
Error Level: | 3 - Program Processing Error and Complete Stoppage. |
00043 | Error loading printers list from server **printServ** |
Cause: | Error loading printer list from selected server |
Resolution: | Try again, ensure the print server is online and responding. |
Error Level: | 2 - Program Processing Error. |
00044 | Error determining the correct temp path, using Default |
Cause: | Error determining correct temp path location |
Resolution: | Auto resolved, ignore this error. |
Error Level: | 0 - Notification only. |
00045 | **Pcname** |
Cause: | Error querying pc for printers |
Resolution: | Ensure remote machine is online and responding. |
Error Level: | 1 - Notification but caused program stop. |
00046 | Error reading returned values for query of **Pcname** |
Cause: | Error reading cache file of printers list |
Resolution: | Try again, ensure you have read permission to temp folders. |
Error Level: | 4 - Program and File System Error with Complete Stoppage. |
00047 | Error clearing query results of XX_Pcname_XX from memory |
Cause: | Error Clearing cache file of printers list |
Resolution: | Ensure you have modify rights to temp folders. |
Error Level: | 4 - Program and File System Error with Complete Stoppage. |
00048 | Error querying machine **theSelectedPC** for printers |
Cause: | Error querying pc for printers |
Resolution: | Try again, ensure the machine is online and responding. |
Error Level: | 2 - Program Processing Error. |
00049 | Error in processing for **theSelectedPC** |
Cause: | Error processing print UI for entered machine name |
Resolution: | Try again, ensure the remote machine is online and responding. |
Error Level: | 3 - Program Processing Error and Complete Stoppage. |
00050 | Error saving settings |
Cause: | Error saving application settings |
Resolution: | Try again, delete and re-download program. |
Error Level: | 5 - Program Crashed and Unable to Recover. |
00051 | Error occured trying to create or write log file |
Cause: | Error creating or saving log file |
Resolution: | Ensure you have write permissions to application data folder. |
Error Level: | 4 - Program and File System Error with Complete Stoppage. |
00052 | Error occured trying to write to log file. |
Cause: | Error appending to existing log file |
Resolution: | Ensure you have write permissions to application data folder |
Error Level: | 4 - Program and File System Error with Complete Stoppage. |
00053 | Error occurred tring to wipe log file |
Cause: | Error trying to wipe log file |
Resolution: | Ensure you have modify permissions to application data folder. |
Error Level: | 4 - Program and File System Error with Complete Stoppage. |
00054 | Error occured trying to query print server for printer details. |
Cause: | Error trying to query server for printer details |
Resolution: | Ensure print server is online and responding. |
Error Level: | 2 - Program Processing Error. |
00055 | Error occured writing to log file |
Cause: | Error writing to log file |
Resolution: | Ensure you have write permission to application data folder. |
Error Level: | 4 - Program and File System Error with Complete Stoppage. |
00056 | Error occured when trying to remove server from list |
Cause: | Error removing server from list |
Resolution: | Try again, or report this error. |
Error Level: | 2 - Program Processing Error. |
00057 | Error occurred trying to create report file |
Cause: | Error creating server report csv file |
Resolution: | Ensure you're not overwritting a file, and that you have write permissions to the save location |
Error Level: | 4 - Program and File System Error with Complete Stoppage. |
00058 | Error occurred writing to log file |
Cause: | Error writing to log file |
Resolution: | Ensure you have write permissions to application data folder. |
Error Level: | 4 - Program and File System Error with Complete Stoppage. |
00059 | Error creating machine report file |
Cause: | Error creating machine report csv file |
Resolution: | Ensure you're not overwritting a file, and that you have write permissions to the save location |
Error Level: | 4 - Program and File System Error with Complete Stoppage. |
00060 | Error occurred writing to log file |
Cause: | Error writing to log file |
Resolution: | Ensure you have write permissions to application data folder. |
Error Level: | 4 - Program and File System Error with Complete Stoppage. |
00061 | Error saving application settings. |
Cause: | Error saving application settings |
Resolution: | Try again, delete and re-download program. |
Error Level: | 5 - Program Crashed and Unable to Recover. |
00062 | Error occurred writing to log file |
Cause: | Error writing to log file |
Resolution: | Ensure you have write permissions to application data folder. |
Error Level: | 4 - Program and File System Error with Complete Stoppage. |
00063 | Error occurred writing to log file |
Cause: | Error writing to log file. |
Resolution: | Ensure you have write permissions to application data folder. |
Error Level: | 4 - Program and File System Error with Complete Stoppage. |
00064 | Can't restart spooler on all items group, Select one at a time. |
Cause: | Error user trying to restart spooler for all systems |
Resolution: | Program can't restart spooler on all groups item, perform one by one. |
Error Level: | 0 - Notification only. |
00065 | Error failed to save settings |
Cause: | Error saving application settings |
Resolution: | Try again, delete and re-download program. |
Error Level: | 5 - Program Crashed and Unable to Recover. |
00066 | Error writing to log file |
Cause: | Error writing to log file |
Resolution: | Ensure you have write permissions to application data folder. |
Error Level: | 4 - Program and File System Error with Complete Stoppage. |
00067 | Error writing to log file |
Cause: | Error writing to log file |
Resolution: | Ensure you have write permissions to application data folder. |
Error Level: | 4 - Program and File System Error with Complete Stoppage. |
00068 | Error writing to log file |
Cause: | Error writing to log file |
Resolution: | Ensure you have write permissions to application data folder. |
Error Level: | 4 - Program and File System Error with Complete Stoppage. |
00069 | Error writing to log file |
Cause: | Error writing to log file |
Resolution: | Ensure you have write permissions to application data folder. |
Error Level: | 4 - Program and File System Error with Complete Stoppage. |
00070 | Error writing to log file |
Cause: | Error writing to log file |
Resolution: | Ensure you have write permissions to application data folder. |
Error Level: | 4 - Program and File System Error with Complete Stoppage. |
00071 | Error writing to log file |
Cause: | Error writing to log file |
Resolution: | Ensure you have write permissions to application data folder. |
Error Level: | 4 - Program and File System Error with Complete Stoppage. |
00072 | Error writing to log file |
Cause: | Error writing to log file |
Resolution: | Ensure you have write permissions to application data folder. |
Error Level: | 4 - Program and File System Error with Complete Stoppage. |
00073 | Error reported durring processing query for **Pcname** |
Cause: | Error in processing query for machine |
Resolution: | Ensure machine is online and responding. |
Error Level: | 2 - Program Processing Error. |
00074 | Error manual server entered: **SERVER NAME** offline |
Cause: | The manually entered machine is offline or not responding |
Resolution: | Ensure target machine is online and responding. |
Error Level: | 0 - Notification only. |
00075 | Error in processing manual entry of: **SERVER NAME** |
Cause: | Error in processing check to see if machine is online |
Resolution: | Ensure machine is online and responding, retry. |
Error Level: | 2 - Program Processing Error. |
00076 | Error in processing, trying to test connection |
Cause: | Error in processing when trying to test network connection. |
Resolution: | Retry and report if continues. |
Error Level: | 2 - Program Processing Error. |
00077 | Error unable to connect to creisink.com for version check |
Cause: | PTP application was not able to get a responce from creisink.com to check version for latest. |
Resolution: | Disregard or ensure computer has active connection to the internet. |
Error Level: | 0 - Notification only. |
00078 | Error querying print server: **PRINT SERVER**, After manual server entry. |
Cause: | Their was an error when trying to query the manual entry print server. |
Resolution: | Ensure entered print server is online and is setup to function as a print server (has shared printers.) |
Error Level: | 0 - Notification only. |
00079 | Error writting to log file |
Cause: | Their was an error when trying to write an additional data line on the logs file |
Resolution: | Ensure you have access to write to appdata/creis.ink folder |
Error Level: | 2 - Program File Write Error. |
00080 | Error querying WMI for Computer Current User |
Cause: | an error occured when trying to query computer for its IP. |
Resolution: | Ensure you have access to run a WMI query on machine and that WMI is not corrupt. |
Error Level: | 2 - Program data query error. |